Questions, answeredin one place.

ZentroHestia connects tenants directly with verified property owners. You can search listings by location, budget, and furnishing type, or create a tenant profile so verified property owners can reach out to you directly. The entire process is transparent, fast, and 100% broker-free.

No. ZentroHestia operates on a 100% zero-brokerage model for tenants. There is no brokerage fee, service charge, registration fee, or hidden cost for discovering and renting a property through our platform. You pay only your agreed rent and security deposit directly to the property owner.

You will typically need a valid government-issued photo ID (Aadhaar card, PAN card, or passport), proof of current address, employment verification (salary slips, offer letter, or business registration for self-employed individuals), and passport-sized photographs. These documents are shared directly with the property owner for agreement execution.

Every property listed on ZentroHestia goes through a review process before it is published. We verify property photos, owner details, and listing accuracy. However, we always recommend visiting the property in person before paying any token or deposit.

Yes, absolutely. Once you connect with the property owner, you can coordinate a visit at a mutually convenient time. We advise visiting during daylight hours to properly assess natural light, ventilation, and neighbourhood conditions.

Submit your property details including photos, rent amount, amenities, and furnishing status through our simple onboarding flow. Our admin team reviews the submission for accuracy, and once approved, your property is published and visible to active tenants searching in your area. Listing is 100% free.

Yes! Listing your property on ZentroHestia is 100% free with no hidden charges. Our monetization model is based on optional Tenant Lead Access Subscriptions — owners looking to quickly fill vacant properties can subscribe to contact credit packs to view and connect with verified tenant leads.

Owners can visit our Tenants page (zentrohestia.com/tenants) to browse verified prospective tenants actively looking for homes in Pune. You can choose a subscription contact pack to unlock direct phone numbers and emails to connect with tenants immediately.

Yes. If your property information changes — such as rent adjustment, new amenities, or furnishing updates — you can update your listing or contact our support team. Keeping your listing current helps attract better tenant matches.

You can easily list your property remotely for free, review verified tenant profiles looking in your area, and unlock contact details to speak directly with tenants and coordinate viewings with your local representative or caretaker.

We currently focus on Pune and surrounding areas, covering popular localities including Hinjewadi, Baner, Wakad, Kothrud, Aundh, Viman Nagar, Kharadi, Hadapsar, and more. We are expanding to additional cities based on demand.

Most rental platforms are filled with brokers and duplicate listings. ZentroHestia connects genuine property owners directly with verified tenants with 100% zero brokerage. Owners can browse active tenant profiles and subscribe to contact packs to close deals in days.

No. ZentroHestia is neither a property management company, a real estate broker, nor a landlord. We do not manage properties, collect rent, hold security deposits, or negotiate tenancy agreements. We operate purely as a digital discovery and matchmaking platform connecting owners directly with verified prospective tenants. Our platform earnings come solely from our tenant details sharing service (Tenant Lead Access Packs) and optional premium property listing promotion.

We take data protection seriously. Personal information is collected only for verification and service delivery purposes and is handled in accordance with our Privacy Policy. We do not sell personal data to third parties.

Security deposit amounts are mutually agreed between the owner and tenant. In Pune, the standard range is typically 2 to 3 months rent for residential properties. The refund terms, deduction criteria, and timeline are all documented directly in the rental agreement.

Rent is paid directly by the tenant to the property owner via bank transfer, UPI, or other mutually agreed methods as specified in your rental agreement. ZentroHestia does not collect or deduct rent payments.

Tenants and owners execute their rental agreement directly with each other. In Maharashtra, this is typically a Leave and Licence agreement. We recommend executing a registered or notarized agreement for mutual legal security.