Last Updated: April 13, 2026

Privacy Policy

Effective Date: Immediately

We are committed to handling your personal information in a safe, transparent, and responsible manner. By using our website and services, you consent to this policy as applicable under law.

1. Information We Collect
  • Personal information such as full name, phone number, email address, and residential address.
  • Property details submitted by owners and rental preferences shared by tenants.
  • Usage information including IP address, device type, browser details, and interaction data.
  • Verification and transaction-related records required for onboarding, compliance, and service operations.
2. Lawful Purpose and Use of Information
  • To connect owners and tenants and deliver rental and property management services.
  • To prepare agreements, records, and service documentation.
  • To communicate updates, offers, and customer support.
  • To improve our website performance and service quality.
  • To prevent fraud, enforce agreements, and comply with legal or regulatory obligations.
3. Sharing and Disclosure
  • With owners and tenants where needed for rental processing.
  • With trusted service providers for legal, documentation, or maintenance support.
  • With government or regulatory authorities when legally required.
  • We do not sell personal information to third parties.
4. Data Security
  • We apply reasonable safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction.
  • No online platform is fully risk-free, so absolute security cannot be guaranteed.
5. Data Retention
  • We retain personal data only for as long as necessary to provide services, maintain records, resolve disputes, and meet legal obligations.
  • Retention periods may vary based on document type, legal requirements, and operational necessity.
6. Cookies and Analytics
  • Our website may use cookies to improve user experience and analyze traffic.
  • You can disable cookies from your browser settings, although some functionality may be affected.
7. Your Rights
  • You may request access to your personal data.
  • You may request correction or deletion of your data, subject to applicable law.
  • You may withdraw consent where processing is based on consent.
  • You may raise grievances by contacting us through the details provided on this page.
8. Third-Party Services
  • Our website or services may contain integrations, links, or tools operated by third parties.
  • Third-party platforms are governed by their own privacy policies and terms.
9. Children's Privacy
  • Our services are not directed to children and we do not knowingly collect personal data from minors without lawful basis or guardian authorization.
10. Changes to This Policy
  • This Privacy Policy may be updated periodically.
  • Any changes will be published on this page with an updated effective date.

Contact Information

ZentroHestia

Phone: 9859000707

Website: www.zentrohestia.com

Email: info@zentrohestia.com

By using our website and services, you agree to this Privacy Policy.